Thomas, Bill, 1955-
Anticipate : know what your customers need before they do / Bill Thomas & Jeff Tobe. - Hoboken, N.J. : John Wiley & Sons, c2013. - v, 218 p. : ill. ; 24 cm.
9781118356913
Customer relations.
Strategic planning.
658.8 / B-TH 2013
BKE200950
BKE200951
Anticipate : know what your customers need before they do / Bill Thomas & Jeff Tobe. - Hoboken, N.J. : John Wiley & Sons, c2013. - v, 218 p. : ill. ; 24 cm.
9781118356913
Customer relations.
Strategic planning.
658.8 / B-TH 2013
BKE200950
BKE200951
