Includes bibliographical references and index.

Whether you work at a home office or in one location of a global company, you need to work well with others to meet your professional and organizational goals. This book offers strategies for collaborating with colleagues more effectively no matter where you are. You'll learn tips and strategies for addressing a wide range of virtual work challenges, from conference calls to team chat room etiquette to navigating time zones to coping when technologies fail to avoiding feeling disconnected when you're not interacting one-on-one at the coffee station. Virtual Collaboration guides you through the basics of: - Deciding whether remote work is right for you - Communicating effectively over a variety of media - Clarifying the processes, goals, and tools you'll use to communicate and collaborate with your colleagues - Navigating common challenges, such as technology glitches, isolation, conflict, and performance issues.--