Gwartney, Patricia A.
The telephone interviewer's handbook : how to conduct standardized conversations / by Patricia A. Gwartney. - San Francisco, CA : Jossey-Bass, A Wiley Imprint, c2007. - xix, 315 p. ; 24 cm.
Includes bibliographical references and index.
9780787986384 (pbk.) 0787986380 (pbk.)
Telephone surveys.
Market surveys.
Interviewing.
HF5415.3 / .G88 2007
658.3/1124 / GWA 2007
BKE200502
The telephone interviewer's handbook : how to conduct standardized conversations / by Patricia A. Gwartney. - San Francisco, CA : Jossey-Bass, A Wiley Imprint, c2007. - xix, 315 p. ; 24 cm.
Includes bibliographical references and index.
9780787986384 (pbk.) 0787986380 (pbk.)
Telephone surveys.
Market surveys.
Interviewing.
HF5415.3 / .G88 2007
658.3/1124 / GWA 2007
BKE200502
