Hiển thị đơn giản Hiển thị MARC Hiển thị ISBD

Harvard business review

Giving effective feedback : check in regularly, handle tough conversations, bring out the best. - H. : KHXH, 2012. - viii, 96 pages ; 18 cm. - 20 minute manager series. . - 20 minute manager series. .

Includes bibliographical references and index.

Why feedback matters -- What makes feedback effective? -- Overcoming your fear of giving feedback -- Choosing when to give feedback -- Identify the right situations -- Time the feedback -- Conducting a feedback discussion -- Plan the interaction -- Initiate the exchange -- Engage in dialogue -- Developing an action plan -- Specify next steps -- Follow up -- Handling difficult feedback situations -- Dealing with noncommunicators -- Managing potentially volatile encounters -- Giving feedback to high performers -- Giving corrective feedback to your boss -- Creating a receptive climate for feedback -- Make feedback a priority -- Give positive feedback publically -- Empower everyone.

ISBN: 9781625275424 (alk. paper) 1625275420 (alk. paper)

Chủ đề / Từ khóa:
Communication in personnel management.
Interpersonal communication.
Communication in management.
Supervision of employees.
Problem employees.
Feedback (Psychology)

Số PL LC: HF5549.5.C6 / G577 2014

* Chỉ số CallNumber: 658.3GIV2014 / GIV2014

* Mã tài liệu:
BKE201393
BKE201394
BKE201395